I have scans that have problems, what do I do?

We apologize for the hassle caused and would like to fix those scans as soon as possible. Problems with scans can range from visible seams/patches to blurry colours or movement. 

On each asset's page you will find a “Report Issue” button located next to download settings, this can be used to notify our team to resolve the problems. Please ensure that you are logged in before reporting the issue, otherwise your report will be submitted as "Anonymous".

To ensure the problem is resolved as soon as possible, please structure your asset report thoroughly, as detailed here.