General
Fab FAQs
- What is Fab?
- What kind of content will be available on Fab?
- When will Fab launch?
- How can I become a seller on Fab?
- What happens to my Quixel subscription?
- For how long can I continue downloading content using Quixel Bridge and the Megascans library on the web?
MetaHumans
RD Textures
- Who shall I contact for support?
- Will RD-Textures be available in the Megascans library?
- How can I download my RD-Textures?
- Will you continue adding scans to rd-textures.com?
- I have a RDT user account, do I need to sign up for a Quixel account?
- What are the changes to licensing terms for RD-Textures that I have purchased?
Quixel Bridge for Unreal Engine 5
- What is Quixel Bridge for UE5?
- Which account can I use to log in?
- How do I open Quixel Bridge in the Editor?
- How do I get assets into my scene?
- Are there any Export Settings?
- What format and resolution are assets available in?
Unlimited Access for Unreal Engine
- How can I get unlimited access to Megascans for Twinmotion and Unreal Engine?
- Are the assets on the Unreal Unlimited plan "free"?
- I already have a Megascans subscription? Can I get the Unreal Unlimited plan instead?
- What happens to my existing account when I switch to the Unreal Unlimited plan?
- Will I have to pay to use the Unreal Unlimited for commercial products?
- I have used Megascans in other tools before switching to Unreal Unlimited. Do I need to license those assets under a Quixel subscription if I'm using them for commercial or non-commercial projects?
General
- How does the Megascans 30 day free trial work?
- How do I delete my post or comment on the Forum?
- Troubleshooting Connection Issues
- How can I reach out to Quixel Support?
- Quixel Suite
- How do bonus asset drops work?
Plans & Pricing
- What happens to my acquired assets if I change subscription plans?
- What is the difference between the licenses?
- How do subscriptions work?
- How much do top ups cost on different subscriptions?
- Is there a trial available for Megascans before I decide to buy?
- How can I cancel my subscription?
Quixel Bridge
- Why is an asset only downloading in 2k resolution?
- What is Quixel Bridge?
- Which DCCs and render engines can I export assets to via Quixel Bridge with the Plugins?
- Downloading assets from Bridge
- Exporting assets from Bridge
- How do I export USD or USDZ files?
UE4 Plugin FAQs
3ds Max Plugin FAQs
Maya Plugin FAQs
- User Guide: Megascans Plugin for Autodesk Maya
- Megascans Plugin for Maya - Custom Installation
- Removing the Maya Plugin
- I installed the MS Plugin in Maya 2022 but the plugin button is missing in the Editor shelf, how do I get it back? (Windows)
- I installed the MS Plugin in Maya 2022 but the plugin button is missing in the Editor shelf, how do I get it back? (Mac)
Unity Plugin FAQs
- User Guide: Megascans Plugin for Unity
- Removing the Unity Plugin
- Channel Packing and Format Support
- How do I open the Unity Plugin UI if I close it?
- Why am I seeing “Could not send data over Port 13081” error in Bridge when exporting to Unity?
- The importer fails to compile with ‘error CS0234: the type or namespace ‘Rendering’ does not exist in the namespace ‘UnityEditor.Experimental’, Are you missing an assembly reference?‘
Blender Plugin FAQs
Houdini Plugin FAQs
Cinema 4D Plugin FAQs
Clarisse Plugin FAQs
Quixel Mixer
- How can I migrate my mixes created in UE4 to UE5?
- Can I export my mixes directly to UE5?
- What are the system requirements for Mixer?
- Is Specular Workflow supported in Mixer 2020?
- What is Quixel Mixer?
- How do I export my mix from Mixer to Bridge?
Megascans Educational Program FAQs
- What is the Megascans Educational Program?
- What is available in the Megascans Educational Program?
- Can I use Quixel tools and services in my classroom?
- I am a student. Can I get the Educational Program?
- How long does Quixel take to issue me an educational license?
- What kind of license does the Educational Program offer?
Account Settings
- Can I pause my subscription? What will happen to my accumulated points?
- Can I use Bridge offline?
- I created an account with Quixel but can't sign in - Help!
- I only subscribed for a month - why am I still being charged?
- How do I change my payment method?
- Is my point quota carried over?