Displacement Error when Mix was Reopened

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Som

• September 11, 2019 15:49

Closed out a project, opened it and got this. It's the displacement map on the bottom layer (which is a single 4K map, don't know why there is a center dividing line).

Can't seem to fix it. Had to note settings and reimport the map.

Mixer 2019.2.2, macOS Mojave 10.14.6

 

 

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  Jin

  • September 12, 2019 15:23

  Hi, thank you for your report! I might get back to you with more information if needed. This will be forwarded to our Mixer Developers.
  
  Best,
  Jin

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  Jin

  • September 13, 2019 08:56

  Hi, we would like to know if this issue happens everytime on any type of asset when loading in the displacement channel. Would it be possible to send us the image file you used? If you'd like to do it privately I can give you an email of our Quixel staff you can send it to.
  
  Jin

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  Som

  • September 13, 2019 12:01

  It happens every time (at least with this particular map). I just tried it on a new Mixer project and it happens as well. Please send an email. I don't see a way to attach an 11.8MB file here. Thank you

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  Jin

  • September 13, 2019 13:03

  I've just created a ticket, you should receive an email where you will be able to attach the file. You can also upload it on the cloud like Google Drive or any other alternative.
  
  Best,
  Jin

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  Som

  • September 13, 2019 13:09

  Here's a link to the image: https://cp.sync.com/dl/1a27d7770/ftn9g7bk-2r5ciamq-jjar39bm-pg4wrygt

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