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[Mixer] Viewport artifact - MacBook Pro 2015

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10 comments

  • Jonathan (Community Manager)

    What GPU are you using? Are you on the latest drivers for it?

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  • Izzy

    I use Intel HD Iris Graphics 6100 1,536MB. with lastest drivers (Mac OS Catalina 10.15.1).

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  • Jin

    Hello!

    • Could you share with us the Mixer log file? You can find it here: MacOS: ~/Library/Logs/Unity/Player.log and upload it on Google Drive or similar!
    • Are you facing a display issue such as when loading an asset?
    • Do the blinking triangles go away if you load a surface or add new layers?

    The more information we have, the better our Mixer Dev Team can localize the source of the issue! Thank you for your report. Waiting to hear back from you.

    Jin

     

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  • Izzy

    Link to the log: https://docs.google.com/document/d/1u1FBQ5xJVpd2XEsJ9DP3swXxV7AzTICoxH9ptwM6ei4/edit?usp=sharing

    Yes - after load an asset(I used Wet Mud as example) viewport still has blinking triangles. 

    Yes - viewport still has blinking  triangles after load any type of layers.

     

    If you will need any more information or logs let me know - I will help as much as i can :)

    Izzy

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  • Izzy

    I think I've found temporary way to resolve this issue - when I change GPU Tessellation on 10 (default is 2) blinking  triangles don't show. 

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  • Jin

    Thank you Izzy! I've created a support ticket, our Mixer devs will look into it ASAP. Please, in the meantime, do not delete the log file.

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  • stopcast21

    The other day there was the same problem. A month ago, everything was fine. Did you find a solution to fix this problem?

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  • Izzy

    Unfortunately problem still exist on Mixer 2020. Temporary solution is to change tessellation from default 2 to 10 but I think this is not recommended :) 

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  • stopcast21

    Unfortunately even changing the tessellation doesn't help me :(

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  • Jonathan (Community Manager)

    stopcast21 Please create a new thread for any issues you're experiencing - thank you!

    Izzy Apologies for the long delay. Integrated graphics are not supported by Mixer. You'll need a computer with a dedicated video card in order to run Mixer correctly, if at all. Please see the following requirements from the Mixer manual:

    Minimum:

    • GPU with support for Shader Model 5 & OpenGL 4.1 or above (Radeon HD 5000 or Nvidia GeForce 400) with 2 GB of VRAM
    • At least 4 GB of available RAM.
    • 2 GB of local space. This will vary greatly contingent on the number of assets in your library.

    Recommended:

    • GPU with support for Shader Model 5 & OpenGL 4.1 or above (Radeon RX 580 or Nvidia GeForce 1080) with 8 GB of VRAM
    • At least 16 GB of available RAM.
    • 10 GB of local space. This will vary greatly contingent on the number of assets in your library.
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