Unable to link bridge to epic games account

Completed

January 03, 2020 04:04
Edited

First post on Quixel, woot woot!

Hey all, I'm Dayton. Working on getting better at 3D Environment Design and Composition. Currently I cannot progress with the composition portion of this scene due to Bridge being borked.. or epic? Not sure where the issue lies currently.

Starting up Bridge today prompt me with an update. Upon finalizing the update, I attempted to start the software and log in. Though, when logging in it brings me to this screen, and supplies me with this error.

This error shouldn't exist considering I have been logged into bridge in previous versions, and have successfully used Bridge on many occasions. Now I simply can't.

I've cleaned my %appdata%, all folders and have reinstalled bridge thrice. Nothing seems to change when attempting to log in.

The account 'relation' issue is not true either, I am logged into epic right now and it shows the email below in my account settings.

Image:

Comments

5 comments

Official comment
Ian - Product Support Specialist

January 09, 2020 20:37
MSS I'm glad to hear that you're up and running. ShadowJonny & CatharticNoble I've created individual tickets for you since we'll need more information regarding your issues.
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Shadowjonny

January 05, 2020 18:29
My Quixel bridge isnt logging in i keep trying and nothing. And nothing is displaying when i open it never had this problem before.
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MSS

January 06, 2020 10:45
My Quixel bridge also isnt logging in i keep trying and nothing. The sign in with Epic Acount seems not to work.
-1

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MSS

January 06, 2020 11:15
Problem solved. I deinstalled Bridge complete including the entries in AppData Folders and installed the new Bridge as Adninistrator.
2

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vipulGaur

February 09, 2020 13:10
i tried to install it with Run as administrator but still the same problem.
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