Unreal Engine Exporting Settings does not appear

Answered

February 27, 2020 21:30
Edited

Hello. Export settings section does not appear after updating Bridge to the latest version. I also have problems with my local files. I can't export for Unreal Engine.

Comments

6 comments

Official comment
Laila Shahzad

March 04, 2020 10:50

Edited
Hi,

Export options will be visible once you download an asset on your hard drive.

Please also review this document: https://help.quixel.com/hc/en-us/articles/360002127457-Official-documentation-of-the-Megascans-Plugin-for-Unreal-Engine-4
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Hidayet ÇİFCİ

February 28, 2020 10:27
I have tried this many times. But the result is still the same.
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Hidayet ÇİFCİ

February 28, 2020 10:38
I also get this error when I right click on the file I downloaded and say go to the file.
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Laila Shahzad

February 28, 2020 13:15
Hi,

Could you please submit a support request for this issue? You may do so here:
https://help.quixel.com/hc/en-us/requests/new

Please follow these guidelines when filling the form: https://help.quixel.com/hc/en-us/articles/360006094198-How-can-I-reach-out-to-Quixel-Support-

Please do attach your Bridge log file in your request. You'll find it at the following locations based on your OS:

Windows:

C:\Users\[Username goes here]\AppData\Roaming\Megascans Bridge

MAC OS:
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Hidayet ÇİFCİ

February 28, 2020 13:27
Thank you. I sent you a support request.
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Javi10alc

March 04, 2020 10:36
Same here, I cannot see export options and I've already tried to delete those folders as mentioned.
I have UE 4.24 installed and Bridge 2020.1

Does anyone already found the solution?
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