Quixel Help Center home page

Save Failed (mixer)

Answered

Comments

8 comments

  • Waqas

    Hi Delzen

    Could you please try changing the save path from Dropbox to a local location on your machine and let me know if you are facing the same error.

    0
    Comment actions Permalink
  • Delzen

    Changed the save path to a local disk and it's working! Thanks for the help!

    0
    Comment actions Permalink
  • JamesW

    Hi - I'm having the same problem - the original file path was also to a dropbox folder but changing to the desktop didn't work. Previously to today saving was working fine.

    0
    Comment actions Permalink
  • Moshigome

    Had the same problem and if you disable syncing on Dropbox it works. Kind of annoying though as everything I do is on Dropbox for backup reason.

    0
    Comment actions Permalink
  • OliverR

    I'm having this same issue and my folder is a local folder.

    0
    Comment actions Permalink
  • Anthem

    I meet the same question T.T. I can not save file to any place. And while I create a project, Mixer occur a error which said ‘system.TimeZoneNotException' was thrown. 

    So sad with this problem and hope get help

    0
    Comment actions Permalink
  • Moshigome

    Seems you have exclamation marks in your folders name. You should try to remove that maybe?

    0
    Comment actions Permalink
  • Urooj(Product Support Engineer)

    Hey guys!
    OliverR Could you please share your log file by navigating to the path mentioned below:
    C:\Users\<username>\AppData\LocalLow\Quixel\Quixel Mixer\Player.log
    Anthem As you have already generated a ticket for this issue, we have sent a response on that ticket already. Kindly check your inbox and get back to us. It would be appreciated if you keep correspondence to one medium only. :)

    0
    Comment actions Permalink

Please sign in to leave a comment.