Quixel Mixer crashes when creating or opening projects

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skwitz

• March 22, 2020 04:41

When I create or open a mixer project, it shows this popup then crashes.

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  skwitz

  • March 23, 2020 09:53

  When I first installed Mixer, it worked alright, no issues. I then made a new mixer project and exported it. I was able to use the textures I made and there were no problems. Then I opened Mixer again to create a new material, this was when that Unity popup started to show even when I don't have Unity installed on my laptop. I tried reinstalling Mixer but the problem still persists.

  My specs are not great, but I don't think that this is a specs issue because I was able to work with Mixer just fine when I first opened it:

  -8GB RAM

  -Intel Celeron CPU N3350

  -No Graphics card

  - I'm on Windows 10 with the latest Mixer release (Quixel Mixer v2020.1.1)

  Mixer log: https://drive.google.com/open?id=1NpOzmqNxy6dLU2dZm4d9y9u1jFcDpv49 

   

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  Jin

  • March 22, 2020 19:22

  Hello,

  In order to help you out, we would require some any additional information. Please, see below some guides on how to create a proper issue report:

  • How can I reach out to Quixel Support?
  • GUIDE: Creating a proper Support Request
  • GUIDE: Types of Issues and Basic Troubleshooting
  
  Cheers

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  MostafaElwan

  • August 26, 2021 11:23
  • Edited

  i am facing the same problem put i am in 2021.1.1

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