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Unable to paint with colors

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9 comments

  • Jonathan (Community Manager)

    Sorry to hear about this! Could you upload a video to Streamable.com demonstrating this error and paste the link here? 

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  • EndlessTinker

    Hi Jonathan sorry for the late reply. Here's the link to the video requested: https://streamable.com/v7a5j

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  • Jonathan (Community Manager)

    That's quite strange. What's your system specs - and are your drivers updated?

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  • EndlessTinker

    This is my spec:

    Windows 10 Pro 64 bit 10.0.18363
    AMD FX(tm)-8320 Eight-Core Processor, 3.5 Ghz, 4 Core(s), 8 Logical Processor(s)
    8 GB RAM
    HIS AMD Radeon R9 270X IceQ 2 GB GDDR5 256-bit

    Yes I believe I'm using the latest driver:
    Software Version - 2020.0317.1712.30971
    Driver Version - 19.50.29.15-200317a1-353065E-RadeonSoftwareAdrenalin2020
    Provider - Advanced Micro Devices, Inc.
    2D Driver Version - 8.1.1.1634
    Direct3D® Version - 9.14.10.01432
    OpenGL® Version - 26.20.11000.13587
    AMD Audio Driver Version - 10.0.1.12
    Vulkan™ Driver Version - 2.0.137
    Vulkan™ API Version - 1.2.133
    Windows Version - Windows 10 (64 bit)

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  • jeanluc16

    Same Problem here on a PC with AMD-card. On PC with geForce-cards everything works as expected ...

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  • Jonathan (Community Manager)

    Can you paint color on a custom mesh? Thanks for the details so far. We're looking into this.

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  • jeanluc16

    Yeah great - that works fine. Thanks a lot!

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  • EndlessTinker

    Yes I can paint on 3D asset, Custom Mesh, and Shader Ball model types, but not on Plane.

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  • C Jaime

    Having this problem too. Can't paint color on paint layer nor paint mask.
    AMD Processor
    AMD Radeon Graphics Card
    Drivers are updated.

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