Clarisse - Port problem

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Ackiparait

April 27, 2020 14:58

Hello there, trying to export assets to Clarisse, and get a funky port problem I never have before :

bridge gives me this error :
"Error Could Not Send Data Over Port 24981"

And when I use the Megascan Script in Clarisse, I have this message in the log :
"Error running script
Command port enabled on port 55000".

Any Idea how I can fix that ? My bridge version is the last one.

Cheers

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3 comments

Jin

April 27, 2020 23:19
Hello! I'd like to ask some questions:
- What is your Clarisse version?
- Are using the PLE or a licensed customer one? Just make sure to have the right version opened when exporting.
- Are you lunching the MSplugin in Clarisse before clicking on "export" in Bridge? This has to be done in that order.
- What version of the plugin do you have? Go to 📁your_path\Megascans Library\support\plugins\clarisse and you should see the plugin version + folder inside.
- Are you on Windows 10 or another OS?
Looking forward to receiving more information.

Cheers
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Ackiparait

April 27, 2020 23:34
Hello, thx for the reply, I think I understood what was the problem... I am on windows 10, and I had a 3.7 python version installed, which must have been the origin of a conflict. Removing python 3.7 get me the script working fine again...

Hope it helps :)
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Jin

April 28, 2020 00:03
Yes, correct. It's highly recommended to not switch to Python 3.7 just yet as it is not yet compatible with many compliant softwares and plugins.

Thanks for letting us know! We will update all the plugins to Python 3.7 in the future.

Cheers
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