Download Page

Answered

Tomek

April 28, 2020 16:55

Cannot download current update for Quixel.

I get SSL_ERROR_ACCESS_DENIED_ALERT for webpage: d2shgxa8i058x8.cloudfront.net

I am logged in as an UE4 user.

Comments

10 comments

Jonathan (Community Manager)

April 28, 2020 17:52
By Quixel you're referring to what exactly? Please note that Quixel is our company, not our software.
0

Comment actions Permalink
Tomek

April 28, 2020 18:12
I am talking about MIXER , BRIDGE.. and any other software that is unable to download due this SSL error.
0

Comment actions Permalink
Tomek

April 28, 2020 18:19
A secure connection could not be established

There was an error connecting to the server "d2shgxa8i058x8.cloudfront.net". The communication participant received a valid certificate, but access was denied.

Error code: SSL_ERROR_ACCESS_DENIED_ALERT

The page being opened cannot be displayed because the authenticity of the data received could not be confirmed.
Please inform site owners about this issue.
0

Comment actions Permalink
Tomek

April 28, 2020 18:20
link:

https://d2shgxa8i058x8.cloudfront.net/mixer/win/Quixel_Mixer_2020.1.1_Beta.zip
0

Comment actions Permalink
Jonathan (Community Manager)

April 28, 2020 18:22
I can't reproduce this using the link you've provided. Where are you located? It could be a geospecific problem that will clear up within a few hours.
0

Comment actions Permalink
Tomek

April 28, 2020 18:29
Poland,

T-Mobile provider
0

Comment actions Permalink
Jonathan (Community Manager)

April 28, 2020 18:35
Give it a day or so and it should clear up. If it doesn't I'll have our back-end team investigate this for you.
0

Comment actions Permalink
Tomek

April 28, 2020 18:43
OK.THANKS.
0

Comment actions Permalink
Tomek

May 05, 2020 22:23
This problem is caused by ESET Internet Security. So I can say that probably it is your back-end problem with SSL Certificate, that is why ESET still tries to block access to the link.
Please fix it. Thanks !
0

Comment actions Permalink
Jonathan (Community Manager)

May 06, 2020 00:54
That's a local program you're referring to. You'll need to disable it prior to downloading files.
0

Comment actions Permalink

Please sign in to leave a comment.