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Unreal engine 4.24 crashes every time after new plugin installed

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Arielshp

I have UE 4.24, and bridge. all worked fine untill today when i downloaded the new plugin.
UE crashes every time. I verified the installation of UE and checked if bridge is up to date. all fine.

deleted the plugin from unreal folder and the software runs OK, as soon as i install the plugin again i cant export (port 13429 or something like that error) i try to close UE and run it again and it just crashes.

If I delete the plugin folder, UE runs just fine.

when can i expect a version of the plugin that doen't make UE crash every time. i tried to run UE like 20 times. it doesn't load with the new plugin. ALL BROKEN.

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Comments

14 comments

Date Votes
  • Jonathan (Community Manager)

    Thanks for the report! I've converted this over to a ticket for our support system. We're getting some additional reports of this so I'm prioritizing it. In the new ticket I've created (check your inbox) please upload any other relevant data that you might have, including any videos or screenshots of this happening for you. Thanks in advance!

     
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  • Arielshp
    • Edited



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  • Osmanhegazy

    Same here :"(

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  • Mark1

    same here

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  • hksabade10

    Same here, UE4 Editor crashes after plugin installation with same crash report as above : (

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  • TuckingFypo

    Same, however deleting the plugins folder inside the engine doesnt work for me and i need urgent solution :S

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  • TuckingFypo

    Well now it works after i chose disable megascan plugin assets option when the engine asked what to do about the plugin.

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  • FabioS

    Same here. The new plugin work only on Unreal 4.25. In Unreal 4.24 and Unreal 4.22 crash at startup. Please fix it.

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  • Jonathan (Community Manager)

    We're working on resolving it as soon as practicable. Thank you for the reports - and for your patience!

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  • Hidayet ÇİFCİ

    Same here

     
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  • playard

    Same issue here. Deleting the Megascan folder from the plugin directory allows to run UE4.23.

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  • Laila Shahzad

    Hi all, here's an update for the issue: https://help.quixel.com/hc/en-us/community/posts/360010787317-Megascans-Plugin-for-Unreal-Engine-v5-7-What-s-new

    Please update your plugin and let us know if an error occurs.

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  • The1TruBilly

    I was having the same problem, updated my plugin and reinstalled and it's fine. Version 4.24, working as of about a minute ago.

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  • elflavio

    Still crash on 4.22.3

    Fatal error: [File:D:/Build/++UE4/Sync/Engine/Source/Runtime/Core/Private/GenericPlatform/GenericPlatformMemory.cpp] [Line: 186] Ran out of memory

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