Megascans Plugin for Unreal Engine v5.7 - What's new

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Zunaira Elahi

• May 08, 2020 09:49

What's new in Megascans Plugin for Unreal Engine v5.7:

• Hot fix for Engine crashes being caused by the v5.6 of the plugin.

4

• Official comment

  

  Ian

  • May 18, 2020 13:59
  • Edited

  Hello All,
  
  For anyone who is experiencing crashes with the new 5.7 plugin, please submit a support ticket and include all of the information requested in our "How can I reach out to Quixel Support" document which can be found here, 
  
  https://help.quixel.com/hc/en-us/articles/360006094198-How-can-I-reach-out-to-Quixel-Support-
  
  Please also include your UE4 crash logs with your tickets.
  
  Thank you!
  
  
  

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  Bathil

  • May 08, 2020 11:31

  It's working for me now! Nice! Congrats on the quick response!

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  The1TruBilly

  • May 08, 2020 15:07

  I was having the crash and the update fixed it. Thanks for such a quick response.

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  TerrytheGnome19

  • May 09, 2020 00:26

  Not sure if I had the same issue but this did not fix 4.22.3. I still either crash outright or shortly after loading my scene. I went from 5.5 - 5.6 which broke it. 5.7 has not resolved my problem. I've created another thread but was hoping for more visibility. Btw you guys are awesome for responding so quickly!

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  Kucki

  • May 15, 2020 00:14
  • Edited

  Can only confirm: 4.22.3 still not working with 5.7!

  Works with 5.3 tho: https://quixel.com/plugins

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  davisadam10

  • May 15, 2020 15:54
  • Edited

  Using UE 4.24.3 & 4.25 I get instant crashes everytime using the 5.7 plugin. 

   

  Going to test downloading the 5.3 plugin, will upload dump files to a ticket in the mean time

   

  UPDATE: Tried 5.3 in 4.24, exactly same behaviour hard crash.

   

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  elflavio

  • May 18, 2020 04:26

  Still crashing on 4.22.3.

  Fatal error: [File:D:/Build/++UE4/Sync/Engine/Source/Runtime/Core/Private/GenericPlatform/GenericPlatformMemory.cpp] [Line: 186] Ran out of memory

   

   

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