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Quixel Mixer 2020.1.5 Stuck At Mixes Screen

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5 comments

  • Ajay KM

    Hi !,

    Here's the 'Player.Log' file you might ask

    https://drive.google.com/file/d/1y0MRtKdzWg9j8jopjz5WM2I-jHm3Ay6d/view?usp=sharing 

    Thanks,

    Ajay KM

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  • HugoDMG

    Same problem as you Ajay KM, Can you solver already? In my case it stuck in with screen.

     

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  • Ajay KM

    Well, have you tried running as Admin?
    If not try it & if it doesnt work try reinstalling it.

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  • azamali

    hi, all 

    I recently open my Quixel mixer it allows me to open the mixer and also allow me to name my mix but when I trying to open it just stuck in loading. 

    try reinstalling it(yes).

    try reinstalling it(yes).

    try to update it (yes).

    please help lots of work is pending.

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  • Urooj

    Hey guys!
    Ajay KM Have you tried any of the solutions you have suggested? I was unable to access your log file in the drive. If you are still facing the same problem, kindly make the file visible to me as I have requested for the access. 

    HugoDMG Kindly share your log file located at: C:\Users\<username>\AppData\LocalLow\Quixel\Quixel Mixer\Player.log

    azamali You have already generated a ticket for this issue. Please note that we are investigating the problem and will get back to you shortly. It would be appreciated if you keep correspondence to one medium only. :)

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