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Mixer 2020.1.6 - Error when copying Smart Materials Pack during installation.

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8 comments

  • Urooj

    Hi Pawel-FCH
    In order to investigate the problem, we'll need the following details:

    • Kindly navigate to the following path and share the installbuilder_installer.log file:
      C:\Users\<Username>\Appdata\Local\Temp\installbuilder_installer.log
    • Do you have a stable internet connection?
    • Is there enough memory on the disk?
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  • Vinz

    Hi folks, 

    We have the same issues here...  

     

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  • Urooj

    Hey Vinz It would be appreciated if you generate a separate report for your issue. But for now, I'm going to create a separate ticket for your post. You'll receive a reply via email shortly.

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  • Urooj

    Pawel-FCH 

    Try skipping these smart materials and once you're done with the installation of the application:

    • Try out Mixer and see if everything is running fine.
    • Close Mixer. Make sure Mixer is not running in the background while you run the installer.
    • Important step: Launch the installer with run as admin settings (Right click>Run as administrator)
    • Check the Smart Material component only. You can uncheck Quixel Mixer 2020.1.6 if you already have successfully installed Mixer application. 
    • Now click Next and download the Smart materials.

    Let me know how it goes. 

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  • jose luis

    Mpasa lo mismo

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  • LIGHSHA

    Hi, it give the same error when i download the smart material pack after i downloaded Mixer

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  • Skully

    I just had this happen to me. How I fixed it was to disable my anti virus software. This was AVG for me. You can disable it to install or simply allow the program in your anti virus software. Hope this helps

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  • LIGHSHA

    thanks a lot!!!! it work!!!  \o/

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