Exporting Surfaces to Unreal Engine (Showing Black texture instead of actual texture)

Hello!

I was trying to export some 3D assets and surfaces from Quixel Bridge to Unreal Engine (4.25.4) and I am currently having problem with it.

Every single time that I try to export the 3D assets or surfaces, the material instance shows black material instead of the textures from the Quixel Bridge.

This is the one of the surfaces that I was trying to export.

This is what I have with Quixel Bridge Export Settings

When I export the surface, the surface shows black material instance.

This is how the material instance looks like.

When I double click on Parent - MS_Default Material, this is what it looks like.

Even if I apply the texture maps on the Texture Maps of the MS_Default Material, it just shows black texture.

This seems to be a repetitive problem with other surfaces and 3D assets as well. When I export an 3D asset, it just shows black material instance (with MS_Default Material as well).

I've already tried uninstalling both Quixel Bridge and Unreal Engine and reinstalling them.

Could anyone help me with this problem?

Official comment

Ian - Product Support Specialist

February 02, 2021 15:47

Hello mariigold,

We've converted your forum post to a support ticket in order to better diagnose specifically what is happening on your machine. Please be on the lookout for an email from our support team shortly.

Cheers!

mariigold

February 02, 2021 11:06

Hello Laila!

Thank you so much for a quick reply!

I have tried importing the assets with the new project and it works but with the project that I have been working on, the problem seems to continue.

I haven't really worked much with the project so I can just start on a new project but I'd like to know what the problem is so I can resolve the problem later if the problem persists with the other projects.

Comments