Quixel Help Center home page

Quixel Mixer not working (Data Folder not found)

Answered

Comments

4 comments

  • Jonathan (Community Manager)

    Thanks for the report! One of my support staff will be with you as soon as practicable to assist.

    1
    Comment actions Permalink
  • Urooj

    Hi ov12,

    I have gone through your report and to investigate the issue you are facing, following details are needed:

    • Which version of Quixel Mixer are you using?
    • Kindly navigate to the following path and share the log file with me:
      C:\Users\<username>\AppData\LocalLow\Quixel\Quixel Mixer\Player.log

     

    1
    Comment actions Permalink
  • ov12

    Hi Urooj 

    sorry for late replay, i am using Quixel_Mixer_2020.1.6_Beta  ,

    Please check the link,

    https://drive.google.com/file/d/1MITogM7vD4iqqawUSCLlGcl_qZHZBiRs/view?usp=sharing

     

    0
    Comment actions Permalink
  • Urooj

    ov12

    We need to have a closer look at the issue you are facing. I'm going to convert this post into a ticket. You'll receive a reply via email shortly. 

    0
    Comment actions Permalink

Post is closed for comments.