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Can't export custom Mixer 3D object from Bridge Library to Maya. "This asset can not be directly exported to Maya".

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Helgen

Hi,
Great job with the latest release for Mixer. Amazing stuff!
Here is my issue, I import a 3D Mesh in Mixer 2021.0 and create my texture/paint on it. I exported to my Library in Bridge and can see my object.
However, I can't export it to Maya (the export button is "grey", can't click on it).
I have the following message in orange "This asset can not be directly exported to Maya".
I tried with the Crunch Robot same issue. 
I have deleted and resinstall the Maya plug in and nothing change. (still not working)
However, if I exported to UE4, it is working perfectly fine.
When I export a 3D asset from Megascan to Maya, it is working perfectly fine (import the mesh and texture in Maya). 
I little help would be appreciated :)


 

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4 comments

Date Votes
  • AdrianMMulryan

    Same issue with me unfortunately!

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  • Helgen

    Dear Quixel Team,

    Being with and supported Quixel for a while now (few years) ... at least I would have expected an answer... I scan the web to find a solution but didn't find one. Are we only 2 facing this issue ?
    Even it the solution is "not yet supported yet". It is important for my workflow to know. Please care about your customers.

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  • Urooj
    • Edited

    Hi AdrianMMulryan, Helgen

    Thanks for the report guys!

    Apologies for the delay in response. Our team was on Eid holidays and therefore we couldn't get back to your earlier. Thank you for your patience! :) 

    Now about the issue you are facing, please note that assets exported from Mixer with MTS (Multiple Texture Support) to Bridge can currently be exported to Unreal Engine only. Export of MTS assets to other plugins is not supported at the moment.

    The crunch robot asset falls in the same category of MTS assets therefore you are seeing this error in Bridge:
    "This asset can not be directly exported to xyz" (This should not be the case when exporting to UE)

    Hope that satisfies your query. :) 

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  • Helgen

    Thank you Urooj for your reply. Greatly appreciated.
    However, is it something that will be supported/developed later on? (feature release)
    I imagine that there is no release date for that ?

    Thank you :)


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