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QUIXEL MIXER CRASHING!

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7 comments

  • mvonw

    Yes, the release is broken. They need to fix it. I can only load the sample mixes, but I cant create a new one. 

    How do you install the older version?

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  • magofilms

    Totally broken, even the assets that are as samples don't even display on the viewport at all. 

    It is super broken, fix this asap Quixel, we looooooove Mixer haha. 

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  • Urooj

    Hi nitron, mvonw and magofilms

    Thanks for the reports. Please note that we are investigating the issue and its being worked on. But to dig a little deeper, I'll need your log files so the devs can have a look at them as well. 

    nitron Kindly navigate to one of the following paths depending upon your OS and share the log file with me:
    Windows
    C:\Users\<username>\AppData\LocalLow\Quixel\Quixel Mixer\Player.log
    Mac OSX
    /Library/Logs/Unity/Player.log

    mvonw, magofilms Kindly create a separate forum post or a support ticket and share the details of the issue you are facing along with the log file.

    Thanks! 

     

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  • Rikyu99

    I have the same problem. I can not open simple projects

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  • Leo_Saramago

    Urooj

    Hi! I was forced to reinstall Win10, and I hadn't opened Mixer since May, 2021. Now, I can't open my custom projects anymore.

    Mixer crashes when it gets close to finishing render targets. I get to see my models building up, but then it all crashes before I can interact.

    I tried lowering Mixer's performance parameters, especially Anti-Aliasing. Nothing did the trick.

    By the way, there is no Player.log file for me.

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  • Rikyu99

    I thought Mixer issues may be due to an older GPU, but I finally got an RTX 3090 and I can tell you I cannot use Mixer.  It can't handle basic assets.  I believe it is entirely related to Smart Materials (bu I could be wrong).  I think they may not have been installed/dowloaded completely so whenever I attempt to apply one that is not fully downloaded it just hangs forever.  I tried downloading all acquired assets and that just crashes Mixer 3 times now.

     

    I thought this was a really promising software package and alternative to Substance, but I can not use it at all.

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  • Jonathan (Community Manager)

    Hi Rikyu99 - I've created a ticket so we can get more information from you on this subject. Please provide any images, Mixer logs, or other supporting documentation for my team to assist you here.

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