Quixel Help Center home page

Downloading Smart Material Packs keeps timing out




  • Urooj

    Hi Stenwins

    Thanks for the report!

    Please make sure that:

    • You have a stable internet connection. 

    • There is no other download running in the background.
    • You have enough memory in your system.

    • Mixer is not being blocked by your Firewall or Proxy.


    1. Remove the downloaded installer from your system. 

    2. Download a fresh installer from the website. You can find it here:


    3. Now you may start the installation/download of the Smart Material pack.

    Let me know if the issue still persists.

    Comment actions Permalink
  • lilac1484

    I also have a similar problem. I'm a new user. I was able to install mixer with sample files. But when it came to the smart material packs it keeps on timing out. I tried the suggestions above and the issue still persists. Please help!

    Comment actions Permalink

Please sign in to leave a comment.