UE plugin not working with 4.27

Answered

August 31, 2021 10:20

I recently installed UE 4.27 and I want to use Megascans with it as I usually did with previous engine versions. I updated Bridge to its latest version (2021.0.3) so that in the export settings I can now see Engine Version 4.27. I tried to install the plug-in a few times with two different results.

At first, it said plug-in installed, but when running the engine I wouldn't see the Megascan icon, and exports would fail saying that the engine must be running in order to work. Then I deleted the Megascans folder from the Engine/Plugins folder in order to re-install it, but now when I hit "Install Plugin" it just says "Try Again", without specifying any error.

I checked my engine install location which is defaulted to C:\Program Files\Epic Games\UE_4.27\Engine\Plugins

That's the same path I have in selected in the Plugin Location line. I restarted bridge and Unreal Engine 4.27 multiple times now, with no results, other than the Megascans folder is now gone from "C:\Program Files\Epic Games\UE_4.27\Engine\Plugins*.

Am I missing something? Thanks for any help.

Comments

6 comments

Laila Shahzad

August 31, 2021 11:47
Hi,

Thanks for posting. If hitting "Install Plugin" gives you an "Installation failed" error, please close Bridge, right click on the icon and select Run as Admin. Then try installing the Plugin.

If that is not the issue you are facing, let us know and we'll look into it further.
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trobyboy

September 01, 2021 20:53
That fixed the problem, I now see the green Megascans icon in the editor, and export to Unreal is working.

Thanks a lot!
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Laila Shahzad

September 02, 2021 12:34
Glad to be of help!
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GameHatcher00

October 18, 2021 22:42
I'm having the same issue but when I run as administrator the problem still persists. Anything else I can do?
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BlendedTrendz

March 19, 2022 03:59
I'm having the same issue but when I run as administrator the problem still persists. Anything else I can do?
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Laila Shahzad

March 19, 2022 23:35
GameHatcher00, please write in to support@quixel.com for support. BlendedTrendz, we've received multiple support emails for you, please ensure to send a single email only so that we can assist as soon as practicable. Please also note our staff does not work weekends. Thanks for your understanding!
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