Can't open Bridge in Unreal Engine 4.27
Answered
Hello,
I have downloaded Bridge and installed it, but it will not open in Unreal Engine. I had the same issue on my old PC but eventually got it to work. I can't seem to get it to work now though.
I set the Export Target to Unreal Engine, the version to 4.27.
I set the install location to C:\Program Files\Epic Games\UE_4.27\Engine\Plugins but every time I open Unreal Engine, I get a warning saying "The MEgascansPlugin plugin was designed for build 4.26. Attempt to load it anyway?"
If I click yes, I get a warning saying "Plugin failed to load because module MegascansPlugin could not be found".
What can I do? I've tried installing it to different directories (there's another plugins folder in C:\Users\Tony\Documents\support\plugins\unreal\7.3\latest\win\4.27, but that doesn't work either. Any help would be appreciated!
Thank you.
-
Hello TonySchilling,
Thank you for writing to us. I have converted this forum post to a support ticket so that we may work to further troubleshoot and resolve the issue you're experiencing. Please be on the lookout for an email from our support team shortly.
-
Hello Napalm,
Thank you for reaching out. I've converted your post to a support ticket, we'll require more information to troubleshoot the issue you're experiencing.
-
Hello,
This particular error occurs when there's a conflict between the installed Plugin Version and the Engine Version. In most cases, it's a user-specific error and occurs due to one of the following reasons:
1. Installed Plugin and Engine Version are mismatched
Kindly launch Bridge and go to Edit>Export Settings, and make sure you have selected the correct Engine Version.
2. Incorrect setup of Bridge's Local Library
We have noticed that a lot of users reporting this issue usually make a mistake when they are setting up Bridge's Local Library. The library path is basically the path for your local Megascans library and all the assets and plugins are downloaded there. Some users wrongly write the plugin's installation path (<Epic Games>/UE_4.2x/Engine/Plugins) into the Library Path of Bridge.
You can confirm this by going to Edit>Settings in Bridge. The path given in the Library Path field should be your local library path
If this is the cause of the issue on your end, then please follow the steps below to fix the issue:
>Go to Edit>Settings in Bridge and change the Library Path to a different location as shown in the image above.
>Go to <Epic Games>/UE_4.27/Engine/Plugins and you'll find a folder titled "support" in this directory. Delete this folder. (This folder got created when the Library Path was wrongly pointing to this directory and this particular folder is causing a conflict with the Engine Version because it contains the downloaded plugins for all the versions)
>Go to Bridge, download & install the plugin again.
This should fix the issue.
3. Corrupt Plugin file
Sometimes, this error could simply be there because the plugin file got corrupted due to some unknown reasons. In such cases, you can simply clean reinstall the plugin and the issue will be fixed. In order to perform the clean reinstallation of the plugin, please follow the steps below:
>Removing the Plugin: https://help.quixel.com/hc/en-us/articles/360003342698-Removing-the-UE4-Plugin
>Reinstalling the Plugin: https://help.quixel.com/hc/en-us/articles/360002127457-Installing-the-Megascans-Plugin-for-UE4-on-Windows
Note: For the Plugin Reinstallation, please follow the steps mentioned in the "Installation Via Export Settings" section in the link given above.
Please sign in to leave a comment.
Comments
5 comments