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UE5 crash on startup if Quixel bridge plugin installed and Is there a way to import asset directly in to UE5 ?

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6 comments

  • Ian (Product Support Specialist)

    Hello PhotoHackz,

    Thanks for reaching out. As you've mentioned there are two versions of Bridge, one that is "standalone" and one that is built into Unreal Engine 5. Please note that the standalone version of Bridge is not capable of exporting into UE5EA. For this, you'll need to use the version that is built into the engine.

    You can reinstall Quixel Bridge to Unreal Engine 5 EA from the Vault section of your Epic Games Launcher (Epic Games Launcher > Library > Vault). Once installed, please also check for updates to the plugin by selecting "installed plugins" beneath the launch button for Unreal Engine 5. Here, you'll be able to update the plugin if necessary. If you encounter further issues with the plugin, please reach out to our support team via this link so that we may help you more directly.

    You may also import assets to Urneal Engine 5 without the plugin, however, this will require more manual setup of the materials on your end. To do so, select the folder you wish to import your asset to from within Unreal Engine 5's Content Browser (CTRL+Space). Then select "Import" from the top-left of the Content Browser. This will open Windows Explorer so that you can navigate to the asset you wish to import. Once you've adjusted the import options to your needs, select "Import" or "Import All."

    Alternatively, you may also drag and drop textures from Windows Explorer directly into your Content Browser.

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  • Thricxy

    Same problem here, even reinstalling it it just crushes. Could you find any soultions?

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  • Nico Linde

    Had the same problem. I had to enable two plugins:

    • Web Authentication Plugin
    • Web Browser

    To fix UE5 crashing at startup you need to make sure these plugins are permanently enabled. For some reason UE does not keep the plugins enabled. The only way to do this is by opening the plugin files. You can find a great tutorial here:
    https://www.youtube.com/watch?v=ixW1ca8KGEc


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  • samuelthomson

    Hello, I'm having a very similar issue, but I can't find where the following plugins are located.

    • Web Authentication Plugin
    • Web Browser

    I've looked in the plugins folder, but I can't see them there. Any suggestions?

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  • Ana!

    Hi there! I've just joined UE5 and I'm having something trouble with Quixel Bridge. So I've tried accessing it but it keeps saying, "Please enable Web browser plugin." So to solve this I've tried downloading the actual app but it says, "Make sure your Unreal Engine is running before downloading any assets."

    I also can't find the plugin for the 'Web Browser'. It keeps saying that I should enable it but I can't find it anywhere.

    If you have any suggestions please tell, as I have just started using UE5.

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  • Ian (Product Support Specialist)

    samuelthomson, & Ana!

    The Web Authentication Plugin and the Web Browser plugin can be found within Unreal Engine by going to Edit > Plugins.

    Ana!

    Please note that the standalone version of Bridge is not compatible with Unreal Engine 5. You'll need to use the internal version along with an Unreal Unlimited subscription to download and export your assets to your project.

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