Quixel Help Center home page
MEGASCANS
What is Megascans
Megascans Library
BRIDGE
MIXER
LEARNING
Blog
Gallery
Tutorials
Megascans Educational Program
forum
Facebook Group
Get help
Faq

Bridge crashes Unreal Engine 4.27 on export

Answered
Follow
Nino Mancuso

Having issues again with Bridge to unreal 4.27. Was downloading and exporting normally into my project. Then I try and export a surface, crashes unreal. I relaunch and try again ,crashes. I try a different random surface, crashes. Need a solution please, I have a deadline

From the UE4 Crash Reporter....

_____________

LoginId:0e42a58d4c9fd95ec4400cbae7d9ee97
EpicAccountId:c1ac5a77bf8947b99ea462cc2a98aece

Assertion failed: (Index >= 0) & (Index < ArrayNum) [File:C:\Program Files\Epic Games\UE_4.27\Engine\Source\Runtime\Core\Public\Containers/Array.h] [Line: 703] Array index out of bounds: 2 from an array of size 2

UE4Editor_Core
UE4Editor_Core
UE4Editor_MegascansPlugin
UE4Editor_MegascansPlugin
UE4Editor_MegascansPlugin
UE4Editor_MegascansPlugin
UE4Editor_MegascansPlugin
UE4Editor_MegascansPlugin
UE4Editor_MegascansPlugin
UE4Editor_Core
UE4Editor_Core
UE4Editor_Core
UE4Editor_Core
UE4Editor_Engine
UE4Editor_Engine
UE4Editor_Engine
UE4Editor_Engine
UE4Editor_UnrealEd
UE4Editor_UnrealEd
UE4Editor
UE4Editor
UE4Editor
UE4Editor
UE4Editor
UE4Editor
kernel32
ntdll

_______________

1

Comments

8 comments

Date Votes
  • Nino Mancuso

    Assertion failed: (Index >= 0) & (Index < ArrayNum) [File:C:\Program Files\Epic Games\UE_4.27\Engine\Source\Runtime\Core\Public\Containers/Array.h] [Line: 703] Array index out of bounds: 0 from an array of size 0

    1
    Comment actions Permalink
  • Nino Mancuso

    I see Importing beginning to happen btw, but after the third or fourth Import, crashes

    1
    Comment actions Permalink
  • Nino Mancuso

    Can download a 3d asset, but not a surface still:

    Assertion failed: (Index >= 0) & (Index < ArrayNum) [File:C:\Program Files\Epic Games\UE_4.27\Engine\Source\Runtime\Core\Public\Containers/Array.h] [Line: 703] Array index out of bounds: 2 from an array of size 2

     

    1
    Comment actions Permalink
  • Nino Mancuso

    Are there no support staff on the forum right now? 

    1
    Comment actions Permalink
  • Nino Mancuso

    Most of the day gone now, Quixel. Not cool, please respond.

    0
    Comment actions Permalink
  • Laila Shahzad

    Hi Nino Mancuso, thanks for posting on our Forum! Our Support team is in the PKT timezone, hence the clash in response time. I've converted this post into an email so that we can go through your log file and determine what may be causing the crash. Please keep an eye on your inbox!

    0
    Comment actions Permalink
  • vancouver_dave

    Is there a fix for this issue?

    0
    Comment actions Permalink
  • Laila Shahzad
    • Edited

    Hi vancouver_dave, if you're facing this issue, please send your log file and project log to support@quixel.com.

    You can find the Bridge log file by using the menu titled Help > Troubleshooting > Show logs. Please share the file titled "bridge.log" with us via attachment. Note, its a text file.

    Would you also attempt to open UE4 and shortly after it crashes, send us your Project Log? Your project log can be found in - Project Path/Saved/Logs)​

    Additionally, any video or screenshots you can provide to demonstrate this issue will be invaluable in assisting our developers. Please attach screenshots directly to your e-mail reply, or upload videos to www.streamable.com and paste the link once the upload has been processed. Thank you!

    0
    Comment actions Permalink

Please sign in to leave a comment.