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an error when trying to export assets to Maya 2020/2022

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3 comments

  • Laila Shahzad

    Thanks for posting, we'll be in touch via email!

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  • EricBouffard

    Hi, I'm having the exact same issue.

    Is it possible to have the fix posted as well?

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  • Laila Shahzad

    Hi EricBouffard, if you've followed the steps to delete and re-install the Plugin (https://help.quixel.com/hc/en-us/sections/360000647178-Maya-Plugin-FAQs-), and it still doesn't work, we'll need your log file to investigate, which will require correspondence via email. Unfortunately, it is not a single fix applicable to the issue itself, it is usually user-specific, which is why we refrain from going back and forth on the Forum, and switch to email.

    We'll be in touch via email to ask you for your log file soon. :)

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