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Error 28888 when trying to export an asset from quixel mixer to blender

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6 comments

  • Hello, zlo_1

    Thanks for reaching out. When you see a port error such as "could not send data over port #####" from Bridge, this means that the data either failed to send or failed to receive on the DCC's end - in this case. This is usually due to the plugin being installed incorrectly, but can also occur if you have multiple instances of the target software open at the same time.

    Please note, however, that Blender 3.0+ is not yet supported by our plugin. The latest supported version is 2.93
    If you're still encountering this error with 2.93, please reach out to support directly via this link and we'd be happy to help get you up and running!

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  • Rincewind

    I was thinking of to give you money, but I just run into the same error (Blender 3.1).

    You didn't managed to fix this bug after 5 months (Blender 3.0 release date).

    This tell a lot about the Blender support from this company.

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  • Jonathan (Community Manager)

    Rincewind, our integrations are free additional content. You pay to access the scan library and to license the content you're working with, not to access free Bridge plugins. You can manually import assets into Blender in the absence of plugin support, which would be required of any 3D artist working with any unsupported DCC.

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  • Rincewind

    Yes, I already importet them manually and was not impressed by the quality of the textures.

    However, argumenting that the Blender addon is free, is a weak argument. This addon is payed via the monthly subscription. It's a part of your freemium busines modell.

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  • Jonathan (Community Manager)

    The plugin is not maintained by your subscription fee. It's a free addition that all users can work with, paid or unpaid. Bridge is a free-to-use tool and its plugins are also free-to-use for those working with it as a content management system. You're welcome to work with another service if you feel that the trial assets you've downloaded aren't up to your particular quality standards, but you're absolutely not paying for Bridge integrations. Monthly payments are rendered for access to the service and for licensing, not for free plugins. In the absence of plugin support, users are expected to perform basic 3D artist tasks such as manual import and material setup.

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  • Arurg

    Solution:

    =======================================================

    Seems like newer versions of blender are missing a script folder in %appdata%

    This video shows the steps to fix it quite quickly.

    https://www.youtube.com/watch?v=81kEUfQZexQ

     

    Sad that it takes the users to solve this kind of Error 5 months down the line.

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