ImageProcessor.exe is reporting a virus

Answered

Follow

JamesF

• March 13, 2022 09:12

Hello, I just updated Quixel Bridge and Avira Antivirus reported that ImageProcessor.exe contains the pattern of the HEUR/APC (Cloud) virus and was blocked :(

0

• 

  Jonathan (Community Manager)

  • March 14, 2022 16:01

  This is a false positive. You can instruct your AV software to ignore Bridge.

  0

  Comment actions Permalink
• 

  Ian - Product Support Specialist

  • March 14, 2022 19:04

  Hello JamesF,

  Thanks for taking the time to reach out to us. In order for Bridge to work as expected, it will require full internet access. If you have an anti-virus or firewall that is preventing it from a full connection, you're likely to encounter errors.
  
  If you continue to experience issues, please feel free to reach out to our support team directly via this link.

  0

  Comment actions Permalink

Please sign in to leave a comment.