Quixel Bridge Black Screen

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RandomRob

• March 20, 2022 23:12

Mac OS X 11.6.4

Mac Pro 2013 32 GB

Time zone automatic

Bridge is black screen on Mac OS

a) with firewall on

b) with firewall off

I've reinstalled multiple times. 

I have not deleted a library but could try that.

Quixel Mixer works fine. 

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  Ian - Product Support Specialist

  • March 21, 2022 17:52

  Hello RandomRob,

  Thanks for reaching out. Resetting Bridge on macOS can often resolve this issue. To do so, please close Bridge and go to;
  Users > Username > Library > ApplicationSupport and delete the folders "Bridge" and "Megascans Bridge."

  If you're unable to see the full filepath as listed above, you can reveal hidden folders on macOS by pressing Command + Shift + period.

  Once the folders have been deleted, please re-launch Bridge and let me know if the issue persists.

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  RandomRob

  • March 21, 2022 21:33

  Hi:

  That worked. 

  Thanks so much for your quick help!!! 

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  Ian - Product Support Specialist

  • March 22, 2022 14:13

  RandomRob,

  You're welcome! Glad to hear you're up and running! 

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