Still exists: "Failed to restart background service"

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oliiix

• April 23, 2022 06:06

The problem that the Megascans Library folder path isn't getting saved during installation still exists:

https://help.quixel.com/hc/en-us/community/posts/4409168256401--Failed-to-restart-background-service-after-UE5-Quixel-Bridge-update?page=1#comments

Today I setup an empty drive with a new operating system and a fresh installation of UE 5.0.1 and this happens again. As said in upper mentioned post, it's fixable by clicking the Account Icon and open "Preferences". Then set the Megascan Library path correctly (the path you entered during installation). The save button was very responsive! I closed the pref window again and clicked on the "x" of the little popup that says the background service couldnt get started. then opened preferences again, adjusted path and the save button worked. just try around a little ;)

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  Jonathan (Community Manager)

  • April 23, 2022 16:07

  Hi oliiix. You've already posted in the other thread. Multiple reports and multiple threads on the subject only slow down our response times.

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