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EXTREMELY slow performance




  • VitLoss

    I have the same thing.. Everything is VERY slow.
    I really like Mixer... its interface and idea... but it is almost impossible to work... alas...
    Even more frustrating is that there have been no updates and news from developers for so long... it seems that everything has stalled... (

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  • Alonir

    That sucks :/ , well I guess there arn't really quality free alternatives and you do in fact get what you pay for..

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  • Laila Shahzad

    Hi Alonir, VitLoss, thanks for posting! It shouldn't be so slow as to cause problems when working in Mixer. But to figure out what might be the cause of it being slow, we'll need the following details emailed directly to support@quixel.com to investigate the issue:

    • How much memory is consumed by your Local library?

    • Where is your local library stored?(on a local drive/NAS etc?)

    • Could you please define how is it slow? (While exporting, adding layers, loading library, painting etc?)

    • Kindly navigate to one of the following paths depending upon your OS and share your log file:

      C:\Users\<username>\AppData\LocalLow\Quixel\Quixel Mixer\Player.log
      Mac OSX

      We look forward to receiving your mails and helping you overcome this issue!
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  • Alonir

    It's about 460 mb of memory in the task manager.
    Mixer is saved on my local c drive.
    And well..I guess everything is slow, opoening a project, new layers, playing around with th textures settings...

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  • Laila Shahzad

    Hi Alonir, as stated in my earlier response, please submit all details to the email address above if you require further assistance with this, along with your Player.log file, as well as any videos or screenshots you can share to demonstrate the issue. Please upload videos to streamable.com and paste the link in your email response. Thank you!

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