maya plug-in doesen't work

Answered

ahxx

June 28, 2022 15:01

I installed the plug-in for export in maya 2022 but when i export it gives me the error "could not send data over port 13291" and maya don't launch the plugin

Comments

3 comments

Ian - Product Support Specialist

June 28, 2022 15:51
Hello ahxx,

Thanks for taking the time to reach out to us. I'd be happy to help get you up and running with our Livelink Plugin in Maya 2022, but to do so - I'll need to convert this post over to a support ticket so that we may troubleshoot the issue further.

Please be on the lookout for an email from our support team shortly!
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alexb310

August 26, 2022 23:29
I'm having the same issue. I can't find help anywhere only will reach out to you posts.
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Ian - Product Support Specialist

September 13, 2022 14:16
Hi alexb310,

Thanks for reaching out. I'm sorry for any frustration that may have been caused on our part; please let me explain. When users encounter the "Could Not Send Data Over Port #####" issue, the overall reason is that Bridge couldn't establish a connection with Maya.

However, the specific reason that Bridge couldn't establish a connection with Maya can vary user-to-user, be it version number, operating system, file path name, etc. so in these cases, we reach out to our users individually to better diagnose the issue as it occurs for them.

I'd be happy to do the same for you! I've converted your forum post into a support ticket, so you'll hear from us shortly. Please keep an eye on your email inbox and spam folder if the message is redirected!
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