Quixel Help Center home page
MEGASCANS
What is Megascans
Megascans Library
BRIDGE
MIXER
LEARNING
Blog
Gallery
Tutorials
Megascans Educational Program
forum
Facebook Group
Get help
Faq

Bridge plugin latest version crashes UE5 on asset export

Answered
Follow
Ilank

Hi! 

I'm having trouble with the latest versions of the Bridge plugin for UE5.

Approx a couple of weeks ago I ran into the bug with the asset export and virtual textures, that was resulting in poor texture quality. I know it's a known bug.

A couple of days ago an update was available for the Bridge plugin, so I updated it. I also have the latest version of UE5 (5.0.3).

Now the plugin fails and crashes UE5 when exporting any asset, and fails to export surfaces as materials, exporting only the textures.

This is kind of an important bug, so I hope it gets fixed soon.

Thank you in advance for all the work and support!

Ilario

 

 

1

Comments

6 comments

Date Votes
  • Yasir Q

    Hello Ilank

    Thank you for reaching out to us through the support forum. I have converted this forum post to a support ticket so that we may work to further troubleshoot and resolve the issue you're experiencing. Please be on the lookout for an email from our support team.

    0
    Comment actions Permalink
  • skartik

    i am facing the same issue 
    quixel bridge isn't showing in latest update of unreal engine 5.0.3

    tried multiple times, uninstall and reinstall engine.

    still not work 
    please help

     

    0
    Comment actions Permalink
  • Ian - Product Support Specialist

    Hello, skartik

    Thanks for reaching out. The issue here stems from Virtual Textures (VT) being enabled on an existing project which is then updated to the latest version of UE5's internal Bridge (2022.0.6). Doing so will result in one of the two following issues.

    1. Surface assets are exported without Material Instances. 
    2. UE5 editor crashes when importing a 3D Asset. 
    • To resolve this issue, create a blank UE5 project with the latest Bridge update (2022.0.6) 
    • Enable VT within your project, then restart the editor. 
    • Import a surface and a 3D asset into the scene.

    Following these steps will result in rebuilding the MSPresets folder within your newly created project, which we can use to resolve the issue you're experiencing in your pre-existing projects.

    To replace your pre-existing MSPresets folder, we'll first need to copy the one created by our new project. To do so...

    1. Close all instances of Unreal Engine 5, Epic Games Launcher, and Bridge.
    2. Navigate to your UE5 project directory for the newly created project and go into its Content folder.   
      Your project directory is the location where your project is created and saved. 
    3. Copy the folder MSPresets
    4. Go to the Content folder of your pre-existing project with which you're experiencing the crash issue.
    5. Paste the newly downloaded "MSPresets" folder in [Your UE5 Project Directory] > Content, replacing the pre-existing folder.

    You should now be able to export assets successfully with Virtual Texturing enabled. 

     

     

     

    0
    Comment actions Permalink
  • skartik

    no no 

    see this the issue after clicking on this tab bridge is not opening in UE 5

    also tried from window and content browser

    quixel bridge plug in is enabled.

    0
    Comment actions Permalink
  • Yasir Q

    Hello skartik

    Thank you for your response.

    I have converted this forum post to a support ticket so that we may work to further troubleshoot and resolve the issue you're experiencing. Please be on the lookout for an email from our support team. 

    1
    Comment actions Permalink
  • skartik

    thank you soo much sir for helping me,

    please have a look on this image. and resolve the query Asap. thank you. 

    1
    Comment actions Permalink

Please sign in to leave a comment.