Quixel bridge not launching on work system.

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JCottle

• August 19, 2022 20:02

Long story short:
1. We have already attempted Whitelisting the URLs listed in support posting here: https://help.quixel.com/hc/en-us/articles/360000046177-Which-ports-and-addresses-needs-to-be-whitelisted- 

2. And attempted the workaround found Here: https://help.quixel.com/hc/en-us/community/posts/5407054143517-Javascript-alert-error -User 

The issue persists. 

My corporate IT group won't continue their investigation until we hear from Quixel support re: next steps.

Please advise

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• 

  Yasir Q

  • August 22, 2022 09:27
  • Edited

  Hello JCottle

  Thank you for reaching out to us through the support forum.

  If your system is running behind a proxy setup, can you please add the proxy settings in Bridge Plugin>Preferences? 

  

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  JCottle

  • August 22, 2022 14:05

  
  Certainly!

  

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  JCottle

  • August 23, 2022 15:54

  Yasir Q

  Does the above provide the needed info?

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  Yasir Q

  • August 24, 2022 04:53

  Thank you for your response. I have converted this forum post to a support ticket so that we may work to further troubleshoot and resolve the issue you're experiencing. Please be on the lookout for an email from our support team.

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