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  • Laila Shahzad

    Hi GunSlinger,

    Thanks for posting on the Forum. I'd like you to try out the below steps to ensure that the internet access for Bridge is not being restricted.

    Check your Timezone Settings:
    Make sure that both set time automatically and set timezone automatically are checked in order for Bridge to run efficiently. If these settings are not in place, you will be faced with a blank screen when you launch Bridge.

    For Windows: Settings > Time and Language.
    For MacOS: https://support.apple.com/en-us/HT203413

    Local firewalls (e.g. Windows Firewall) or Antivirus programs:
    Bridge requires admin rights (on Windows) and unrestricted internet access. Make sure local firewalls (e.g. Windows Firewall) or antivirus programs are not interfering with your connection or blocking Bridge.
    Here is an article explaining how to allow/block applications in windows firewall How To Allow Or Block Apps In Windows Firewall in Windows 10.

    Before running Bridge, right click on Bridge icon and select "Run as Administrator". 

    Please let me know how it turns out after these steps.

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  • GunSlinger

    Oh, thank you so much! Very helpful, thank you! It turned out, I started as an administrator, turned off the antivirus and closed other unnecessary programs. Everything worked out! Thanks!

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  • Laila Shahzad

    Thanks for the update!

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