My Quxiel Account

Completed

4lireza

September 27, 2022 20:30

There is an issue with my account that no one can see my post or something like that, there is limitation I think, Can you help me to address this issue please?

Comments

5 comments

Ian - Product Support Specialist

September 27, 2022 21:28
Hello 4lireza,

We're able to see your posts on our end. If you're experiencing any other difficulties, please let us know, and we'd be happy to look into it!
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4lireza

September 28, 2022 00:51
Thank you for the quick reply, once one of the supporting team of Quixel told me about account limitation or something that my account was experiencing, would you mind to check if there is any of them in my account?
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Ian - Product Support Specialist

September 29, 2022 19:43
4lireza,

Thanks for getting back to me. Your account is subscribed to the Unreal Unlimted (UU) plan if this is the limitation you are referring to?

The Unreal Unlimited subscription gives you full access to the entire Megascans library, free of charge. Please note that all content downloaded under the Unreal Unlimited subscription type is considered UE-Only Content, so your final project must exist within Unreal Engine or Twinmotion.
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4lireza

September 29, 2022 22:23
So there is no limitation on my account, that's great thanks IAN, I'm aware of UE-only content however thank you for mentioning it. Quixel is great, keep going guys, cheers.
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Ian - Product Support Specialist

September 30, 2022 15:12
4lireza,

You're quite welcome, mate. Our team thanks you for your kind words!

If there's anything else we may assist you with in the future, please don't hesitate to let us know!
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