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  • Laila Shahzad

    Hi,

    Thanks for posting! Please follow the below steps:

    Check your Timezone Settings:
    Make sure that both set time automatically and set timezone automatically are checked in order for Mixer to run efficiently. If these settings are not in place, you will be faced with a blank screen when you launch Bridge.

    For Windows: Settings > Time and Language.
    For MacOS: https://support.apple.com/en-us/HT203413

    Local firewalls (e.g. Windows Firewall) or Antivirus programs:
    Mixer requires admin rights (on Windows) and unrestricted internet access. Make sure local firewalls (e.g. Windows Firewall) or antivirus programs are not interfering with your connection or blocking Mixer.
    Here is an article explaining how to allow/block applications in windows firewall How To Allow Or Block Apps In Windows Firewall in Windows 10.
    Before running Mixer, right click on Bridge icon and select "Run as Administrator". 

    Please let us know if the issue persists!

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