Jonathan (Community Manager)
Hi, I'm Jonathan! I'm Quixel's Community Manager. I work primarily with Unreal Engine 4 and was a senior production artist for six years in the military simulation industry. Feel free to ask if I can be of any assistance.
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Activity overview
Latest activity by Jonathan (Community Manager)-
Jonathan (Community Manager) commented,
An Epic Games account by itself is not enough to do anything with the library - what licensing plan are you using? If you're on Unreal Unlimited, you'll need to render the assets using Unreal Engin...
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Jonathan (Community Manager) commented,
Hi Paolo_G, you have a ticket in your inbox that we'll need for you to respond to.
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Jonathan (Community Manager) commented,
You'll need a paid license to render anything outside of Unreal Engine. To purchase a paid plan, you'll need to do the following:1. Sign out of your Unreal Unlimited account on Quixel.com. 2. Creat...
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Jonathan (Community Manager) commented,
Megascans trees aren't designed for usage in UE5 currently. We're working on a new release for them but can't speculate on when it will drop.
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Jonathan (Community Manager) commented,
Hi Maxie - leaving unproductive - borderline rude - comments does not help the community overcome any reported issues they're experiencing, nor does bumping five month old threads.
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Jonathan (Community Manager) commented,
Hi OliverFE, thanks for the report! You have a ticket in your inbox where this discussion will be continued.
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Jonathan (Community Manager) commented,
We do not provide plugin support for old DCC versions. Artists working with older software must be able to import assets and create materials using the renderer's manual.
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Jonathan (Community Manager) commented,
Thanks for the report, MNP030. You should have a ticket in your inbox where we can take this discussion going forward.
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Jonathan (Community Manager) commented,
Hi Twistedpancreas Games - this usage would not be permitted under your Unreal Engine-only licensing plan. You'd need a paid Personal or Indie license to work with Megascans outside of Unreal.
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Jonathan (Community Manager) commented,
Hi Esteban! Due to account-related issues, we'll need to take this to ZenDesk. Please check your inbox for the ticket awaiting your response.