Jonathan (Community Manager)

Hi, I'm Jonathan! I'm Quixel's Community Manager. I work primarily with Unreal Engine 4 and was a production artist for six years in the military simulation industry. Feel free to ask if I can be of any assistance.

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Activity overview

Latest activity by Jonathan (Community Manager)
  • Jonathan (Community Manager) commented,

    It looks like the textures aren't auto-assigning for you. Try manually replacing the textures in the material instance and see if that helps clear this up.

  • Jonathan (Community Manager) commented,

    Hi Gabriel,   This asset isn't designed for use with subsurface scattering - you can try faking it with the albedo map by clamping it but beyond that you're better off using a water simulation or w...

  • Jonathan (Community Manager) commented,

    If reloading doesn't solve it, try pressing CTRL+F5 to clear the browser's cache for that site.

  • Jonathan (Community Manager) commented,

    IIRC, Datasmith isn't supported by the Megascans ecosystem yet. This is most likely why you're experiencing this issue - we're working on potentially supporting DS in the future.

  • Jonathan (Community Manager) commented,

    Official comment

    You should really join the Art Community on Facebook: www.facebook.com/groups/QuixelToolsGroup ;)>Real soon. We're working hard on it and are close to releasing it—we're currently preparing all fin...

  • Jonathan (Community Manager) commented,

    Despot We have an open ticket regarding your refund status. Please keep correspondence on that subject to the ticket so we can keep everything in a singular location. We're working on getting you r...

  • Jonathan (Community Manager) commented,

    Official comment

    That's something we're definitely considering. Stay tuned as we keep developing Mixer!

  • Jonathan (Community Manager) commented,

    Like I said, refunds are currently processing - thanks for your patience!

  • Jonathan (Community Manager) commented,

    Support is planned for this rendering target but we have no estimates available for its release.

  • Jonathan (Community Manager) commented,

    Hi Pascal,   Could you upload your Bridge log file so I can have our developers investigate this?