Jonathan (Community Manager)
Hi, I'm Jonathan! I'm Quixel's Community Manager. I work primarily with Unreal Engine 4 and was a production artist for six years in the military simulation industry. Feel free to ask if I can be of any assistance.
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Latest activity by Jonathan (Community Manager)-
Jonathan (Community Manager) commented,
You lose your point quota in exchange for receiving unlimited access to the services.
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Jonathan (Community Manager) commented,
Apologies for the delay in response, this is a known issue that should be resolved in the next update to Bridge and the LiveLink. Thanks for your patience!
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Jonathan (Community Manager) commented,
Thanks for the report, we're looking into it! Hang on for a bit, I'll see what I can dig up on this issue.
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Jonathan (Community Manager) commented,
A simple rule of thumb is asking yourself "Does this project compete with Quixel Megascans?"If yes, and it uses data sourced from Quixel/Epic, then the answer is "No, it may not be sold."We don't p...
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Jonathan (Community Manager) commented,
Our subscription model is automatic enrolled payments, like all subscriptions. If you're only interested in a month of service, be sure you cancel before your due date.
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Jonathan (Community Manager) commented,
What GPU are you using? Are you on the latest drivers for it?
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Jonathan (Community Manager) commented,
Hi guys, this issue should be resolved in the next Bridge update. Hang on for a bit and we'll get this fixed up.
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Jonathan (Community Manager) commented,
It looks like we've changed things recently so that the new plans on the site offer full EXR access to everyone. Feel free to switch over to a new Personal or Unreal Unlimited plan and you should h...
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Jonathan (Community Manager) commented,
I'm not aware of any Personal plan subscribers being given EXR level access to anything in Megascans aside from displacement. EXR has always been a Pro/Studio/Enterprise-tier offering. Upon checkin...
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Jonathan (Community Manager) commented,
Are you using MacOS by any chance?