Ian - Product Support Specialist
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Activity overview
Latest activity by Ian - Product Support Specialist-
Ian - Product Support Specialist commented,
Hello OTHorizon, Thanks for taking the time to reach out. You are correct in several of the points you have made.Bridge in UE5 does not currently have a customization option for downloaded textures...
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Ian - Product Support Specialist commented,
Hello animationcon - in order to assist, we'll need a bit more information. I've converted your forum post into a support ticket. Please be on the lookout for an email from our team shortly!For any...
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Ian - Product Support Specialist commented,
Hello, Elowan Thanks for taking the time to reach out. As previously mentioned, Quixel Suite has been officially discontinued; as such, we cannot provide additional assistance for the software. If...
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Ian - Product Support Specialist commented,
Hello Teberzin, I appreciate your patience. I apologize for my delayed response—I was previously out of the office. If you are using RayTracing within your project, click on your Directional Light...
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Ian - Product Support Specialist commented,
Hi gweebco, Thanks for taking the time to reach out. We'll need some additional information in order to assist, so I've converted your post into a support ticket. Please be on the lookout for an em...
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Ian - Product Support Specialist commented,
Hi arturWMD, Thanks for taking the time to reach out. If you're working with Runtime Virtual Textures (RVT) to blend Megascans assets with your terrain, you'll need Virtual Textures (VT) enabled in...
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Ian - Product Support Specialist commented,
OTHorizon - thanks for updating us to let us know you'd resolved the Virtual Texture upon import setting.With regard to setting up blends between Megascans and your Landscape, there are a few diffe...
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Ian - Product Support Specialist commented,
Hi, Teberzin, Thanks for taking the time to reach out to us. These shadows are usually caused by RayTracing settings within your project. Would you kindly confirm if you're using Unreal Engine 5.1....
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Ian - Product Support Specialist commented,
Hello ElowanThank you for taking the time to reach out to us. After ceasing the sale and development of Quixel Suite three years ago, we’ve honored our commitment to legacy license holders since th...
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Ian - Product Support Specialist commented,
Aliem, When working in different programs, one of the key things you can do to achieve a similar look is to set up similar lighting. While Mixer has a handful of HDR options for different lighting ...