Urooj(Quixel Support)

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Latest activity by Urooj(Quixel Support)
  • Urooj(Quixel Support) commented,

    I have created a ticket for this issue as we need to have a closer look. Kindly check your email and get back to us :)

  • Urooj(Quixel Support) commented,

    You're welcome. I'm glad that it worked like that. Thanks for sharing the feedback. 

  • Urooj(Quixel Support) commented,

    Hi RobW! Apologies for the delay in response.  The smart materials are created using different surfaces together. The maps which are incorporated in each surface tend to have a specific resolution....

  • Urooj(Quixel Support) commented,

    Ed_Kim lbaboyWe have shipped a new version of Mixer which is Mixer 2020.1.5. It has a pack of new smart materials and a few bug fixes along with a fix for this issue that you guys are facing. Kindl...

  • Urooj(Quixel Support) commented,

    Hi artigee! Could you please share the following details: Is it about the blank Megascans plugin window? If not, kindly share a video demonstrating the problem you are facing.  Do you have multipl...

  • Urooj(Quixel Support) commented,

    Apologies you had to face this issue. This problem is at the end of Sidefx and they are working on it.  But no worries, we do have a work around for you. Please follow the steps in the forum post m...

  • Urooj(Quixel Support) commented,

    No worries. You can get back to us at any time. :)

  • Urooj(Quixel Support) commented,

    Hi DanielMikolajcak! In order to investigate the issue, I'll need the following details: Do these surfaces appear fine in Bridge? Have you recently moved the megascans and Mixer files to a new dri...

  • Urooj(Quixel Support) commented,

    Official comment

    Update: The issue has been fixed in Mixer version 2020.1.5

  • Urooj(Quixel Support) commented,

    Hi Liquid!Houdini is still one of the tools that Bridge supports. If you are facing any issue in Houdini kindly: Elaborate on the issue Share a few screenshots or a video demonstrating the problem...