Talha Ahmad (Product Support Engineer)

1. Community
2. General Discussion
3. Example MS surface using new scatter layer

Thank you for reaching out to us. You are correct in that M_MS_SurfaceBlend_Material is not designed to scatter atlas parts over a single surface. However, if you're looking to scatter leaves over ...

• VIEW POST
• Talha Ahmad (Product Support Engineer)
• February 14, 2023 08:12
• Edited
• 0 votes

1. Community
2. Support
3. Bridge USD Export not working

Hi PORTERI checked it on my end but I was unable to reproduce the issue you reported. I am creating a support ticket for you to investigate this issue further. We will be in touch via email. 

• VIEW POST
• Talha Ahmad (Product Support Engineer)
• February 03, 2023 10:52
• 0 votes

1. Community
2. Bridge Support
3. Quixel Bridge freezes when tryin

Hello,Thank you for reaching out!Please follow the steps below to troubleshoot this issue:1. Launch Bridge, and go to Help>Troubleshooting>Clear Support and Restart. 2. Close Bridge. 3. Navigate to...

• VIEW POST
• Talha Ahmad (Product Support Engineer)
• January 19, 2023 08:19
• 0 votes

1. Community
2. Bridge Support
3. Logging issue in Ubuntu 22.04

[Solution]: With the updated electron/chromium version, it is not possible to run the app as sudo with the sandboxing enabled. We need to disable the seccomp sandbox folder to run Bridge. Executing...

• VIEW POST
• Talha Ahmad (Product Support Engineer)
• December 05, 2022 07:21
• 0 votes

1. Community
2. Bridge Support
3. TEXTURE IMPORT ERROR IN CINEMA 4D WITH OCTANE RENDER

gusolea_ Thank you for providing all the information. I apologize for the trouble you're facing. I am creating a support ticket for this post. We'll be in touch via email. 

• VIEW POST
• Talha Ahmad (Product Support Engineer)
• November 30, 2022 11:08
• 0 votes

1. Community
2. Bridge Support
3. Logging issue in Ubuntu 22.04

mdb Thank you for your response! I am creating a support ticket to investigate this issue further. We will be in touch via email!  

• VIEW POST
• Talha Ahmad (Product Support Engineer)
• November 30, 2022 06:19
• 0 votes

1. Community
2. Bridge Support
3. bridge plugin 2.1 message: failed to create redshift material error: attributeerror line no:599 description: 'nonetyoe' object has no attribute 'getroot'

Hi Andy BDue to licensing concerns, we've converted your post into a support ticket. Please be on the lookout for an email from our support team. 

• VIEW POST
• Talha Ahmad (Product Support Engineer)
• November 23, 2022 11:00
• 0 votes

1. Community
2. Support
3. Quixel Bridge not opening/crashing on PopOS 22.04

Hi there, We have investigated the issue reported and it seems like there exists some sort of sandboxing conflict between Electron and some of the latest versions of Linux Operating systems. Sandbo...

• VIEW POST
• Talha Ahmad (Product Support Engineer)
• November 15, 2022 11:08
• 1 vote

1. Community
2. Support
3. SocketException System.Net.Sockets.SocketException in Unity

We are currently working on a permanent fix for this issue. In the meantime, please follow the steps below to fix the issue:- Once the error is encountered, open Task Manager and go to the Details ...

• VIEW POST
• Talha Ahmad (Product Support Engineer)
• September 14, 2022 08:32
• Edited
• 0 votes

1. Community
2. Bridge Support
3. USD/USDA Support for Custom Socket Exporter

chrisperrellaThank you for providing the requested information. I have relayed your feature request to add USD/USDA Support for Custom Socket Exporter to the relevant team. Furthermore, I have requ...

• VIEW POST
• Talha Ahmad (Product Support Engineer)
• September 08, 2022 13:55
• Edited
• 0 votes