Talha Ahmad (Product Support Engineer)

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Activity overview

Latest activity by Talha Ahmad (Product Support Engineer)
  • Talha Ahmad (Product Support Engineer) commented,

    HiCan you please elaborate on the issue you're facing? Because making changes to the MS Master Material might result in a lot of issues. MS assets inherit their material setup from a Parent materia...

  • Talha Ahmad (Product Support Engineer) commented,

    Hi there,Apologies for the inconvenience caused. We are currently working on this issue and a fix will be deployed as soon as practicable. In the meantime, please let us know if you have any additi...

  • Talha Ahmad (Product Support Engineer) commented,

    Hello,Thank you for contacting us! The reported issue is planned to be fixed in the upcoming plugin update.In the meantime, you can use the following workaround to manually import the Billboards:1....

  • Talha Ahmad (Product Support Engineer) commented,

    Hi ThiloThank you for reaching out to us. This is a known issue and we are currently working on resolving this issue. Hopefully, the issue will be fixed as soon as practicable. In the meantime, fee...

  • Talha Ahmad (Product Support Engineer) commented,

    Hello,This particular error occurs when there's a conflict between the installed Plugin Version and the Engine Version. In most cases, it's a user-specific error and occurs due to one of the follow...

  • Talha Ahmad (Product Support Engineer) commented,

    Hi DMOriginThank you for contacting us!1: We clear the downloads stored in %AppData%/Bridge-Bifrost/downloaded-assets/ on plugin launch. So if you close the plugin window & reopen it - downloads sh...

  • Talha Ahmad (Product Support Engineer) commented,

    Hi Nino MancusoThe assets exported into your UE4 project won't be affected by the change in the Library's location. When you export an asset from Bridge to UE4, the plugin generates UASSET files fo...

  • Talha Ahmad (Product Support Engineer) commented,

    Hi AmbaThank you for contacting us! I am going to need some additional information to troubleshoot this issue, therefore, I have created a support ticket for this post. You'll receive an email shor...

  • Talha Ahmad (Product Support Engineer) commented,

    Hi Supreme TacoI have created a support ticket for this post. You'll receive an email shortly!Thanks,Talha

  • Talha Ahmad (Product Support Engineer) commented,

    Hi Tuvshoo,Thank you for reporting this issue! I am creating a support ticket for this post as I am gonna need some additional information to troubleshoot the issue. You'll receive an email shortly!