Anna King

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Activity overview

Latest activity by Anna King

  • Anna King commented,

    1. Community
    2. UE5
    3. My MetaHumans don't appear in bridge for UE5

    Understood, thanks for updating me! I've created a ticket from your forum post here so that we may further investigate. Please feel free to keep an eye out on your inbox for a message from our supp...

    • VIEW POST
    • Anna King
    • 0 votes

  • Anna King commented,

    1. Community
    2. UE5
    3. My MetaHumans don't appear in bridge for UE5

    Hey there Muxiku! I'm happy to help with this. As an initial test to ensure that your libraries are being synced properly, please try clearing your cache and cookies on whichever web browser you ar...

    • VIEW POST
    • Anna King
    • 0 votes

  • Anna King commented,

    1. Community
    2. Bridge Support
    3. Blank screen on Bridge upon launch

    Thank you for the additional information to your post, Similidiar! Please feel free to provide this information in your ongoing thread here.  In the future, please kindly refrain from making additi...

    • VIEW POST
    • Anna King
    • 0 votes

  • Anna King commented,

    1. Community
    2. General Discussion
    3. Quixel Surface Cinema 4D

    Hey there! We recommend playing around with the settings found within Cinema 4D R25 and Redshift so that you can achieve the result that fits your creative vision. You can find tutorials on how to ...

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    • Anna King
    • 0 votes

  • Anna King commented,

    1. Community
    2. Support
    3. Bridge not showing any assets, all black.

    Hi Ramon Monsanto, I've responded to the forum post you've created here. In addition, I'll be closing this thread for further comments. If possible, please refrain from re-opening older posts, and ...

    • VIEW POST
    • Anna King
    • 0 votes

  • Anna King commented,

    1. Community
    2. Support
    3. Bridge, Same problem as most, No Assets

    Hey there Ramon Monsanto, thanks for reaching out to us and keeping us updated! I'm happy to hear that resetting your router helped to resolve the issue. If you ever need further assistance, please...

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    • Anna King
    • 0 votes

  • Anna King commented,

    1. Community
    2. UE5
    3. Displacement maps aren't working with Quixel materials?

    Hey there DougxxD! Thanks for posting this on our forums, this is a great question, and I'm happy to help. You are on the right track with the steps you have taken and I appreciate your detailed de...

    • VIEW POST
    • Anna King
    • 0 votes

  • Anna King commented,

    1. Community
    2. Bridge Support
    3. Can't open Bridge in UE5..1.1

    Hey there, PeteMen! We've just responded to your ticket in regard to this and also we have looped in the email you mentioned. However, I have deleted your comment as it contained personal informati...

    • VIEW POST
    • Anna King
    • Edited
    • 0 votes

  • Anna King commented,

    1. Community
    2. Bridge Support
    3. Bridge says I'm offline , Unable to login

    I'm glad to hear that everything is working smoothly for you now! Thank you for the update and the additional information, it's very appreciated. Please feel free to reach back out to us again if y...

    • VIEW POST
    • Anna King
    • 0 votes

  • Anna King commented,

    1. Community
    2. Support
    3. Metahuman Not work in UE5 Bridge

    Hey there, MAXPA, thank you for reaching out to us in regard to this! I'm happy to help. As a first step, please try these steps within our network troubleshooting guide, as those steps target down...

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    • Anna King
    • 0 votes